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Nortel Option 11 Support in Baltimore, Maryland and DC

Nortel Option 11C is also particularly well suited for use throughout your network with its powerful suite of Integrated Services Digital Networking features. ISDN is a set of standards that is capable of transmitting fully digital communications (voice, data, fax and image) over the same facilities.

Nortel Option 11C has a robust ISDN feature set benefits your business as it expands to multiple sites with centralised services (for administrative savings) and distributed intelligence (for added system resiliency and customer responsiveness). Examples of centralised services across your network include Uniform Dialling Plan along with Centralised Messaging Services, which standardise user interfaces while simplifying administration. In turn, distributed intelligence services include the IP Expansion Option for distributing Nortel Option 11C Expansion cabinets over your Ethernet network and Network Attendant Service for distributed attendant services boosting customer responsiveness. In addition, Nortel Option 11C expansion cabinets, with the IP Expansion Option, can also act as a fully survivable remote. Supporting the most mission critical of environments.

Nortel Option 11

The modular design of the Nortel Nortel Option 11C allows for it to be an off-the-shelf product. With focus on small to medium businesses, Nortel Option 11C delivers to your business robust power at great value. Nortel Option 11C services up to 800 ports and supports up to 58,000 Busy-Hour-Call-Completions (BHCC) per hour. Nortel Option 11C has a host of IP and remote capabilities in addition to supporting industry leading Meridian integrated applications. State-of-the-art software updates can be downloaded via the Internet.

Nortel Option 11C exemplifies the value of simplicity without compromising functionality or reliability. Incorporating the latest technological advances while protecting your initial investment. Nortel Option 11C epitomises "five-nines" reliability. Nortel Option 11C is built on a solid foundation that has longevity at Nortel Networks, we call that evergreen by design and it's your investment protection guarantee. With Nortel Option 11C, over 450 software features are available to your business – leveraging the same feature set as that available on our larger Meridian 1 systems. So as your business grows, features that are integrated into your daily business practices, such as voice messaging or automatic call distribution, aren't lost. They carry forward... eliminating any retraining costs.

While small in footprint, Nortel Option 11C is large in capability. Nortel Option 11C enables your business to take advantage of the latest technologies such as Voice over IP. Meridian 1 ITG Trunk Side and Line Side Gateways that reside within Nortel Option 11C's IPE offer to you an incremental pathway to Voice over IP. On a small scale or large scale – the choice is yours. When it's right for your business. So you can adopt Voice over IP at your desktop with our Meridian 1 ITG Line Side Gateway and our i2004 Internet Telephone and/or i2050 Software Phone. Or adopt Voice over IP across your WAN with Meridian 1 ITG Trunk Side Gateways between multiple Nortel Option 11C systems. Or both. The choice and flexibility is yours.

If you have a Call Centre, Nortel Networks Symposium portfolio has solutions right for your operations. Whether a small workgroup operation with Symposium Call Centre Express server (SCCE) or larger call centres with Symposium Call Centre Server (SCCS), both are supported by the reliable and robust features of Nortel Option 11C and
X11 Software.

Nortel Option 11 Key Features & Benefits:

  • Ideal solution for small to medium-sized enterprises, from 60 to 800 users
  • Uses the same X11 software used in larger Meridian 1 systems
  • Can be configured for either single-site or multi-site businesses
  • Supports VoIP with Meridian 1 ITG Gateways and IP desktop telephones
  • IP Expansion Option supports distribution over IP
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